Please allow 24-48 hours to process your order. Items will be shipped via USPS through the cheapest route possible. If you would like to expedite (rush) your order or if you would prefer UPS,FedEx, or etc..
please call/email us when you purchase the item. Please keep in mind that the customer is responsible for the difference in cost of shipping. You will recieve an email once the item has been processed and becomes available for shipment or pick up.
RETURN POLICY MEMO:
We welcome exchanges within 30 days of
purchase. After 30 days, ALL SALES ARE
FINAL. NO cash or credit card refunds. A
5-year store credit may be issued. The
sales receipt MUST BE presented for
returns or exchanges. The item must be
in mint condition and in the original
package. If it has been assembled (i.e.:
crib, stroller, etc.) and repacked in its
original box with instructions and tags
intact, the return will be accepted with a
15% restocking fee. No returns or
exchanges if tags, instructions, warranty
card are not present. However, if there
are any item(s) that are defective, you
must claim the defect within 30 days
of purchase. Defective and/or USED
item(s) can ONLY be repaired or
exchanged at KBSH discretion.
Defective item(s) can be returned for
store credit only if KBSH management
deems it a defective item. After 30
days, ALL SALES ARE FINAL and you
must contact the manufacturer. For
hygienic reasons, ALL SALES FINAL on
breast pumps, prenatal cradle, nursing
bras, and skincare items.
Thank you!
